Case Study: Akamai achieves 30% higher RFP efficiency with Responsive

Merging enterprise-level content using RFP automation software

Akamai used Responsive’s RFP automation software after acquiring Janrain, where the team had already been using it to speed up proposal work. Before automation, assembling an RFP response team could take a week, and staff spent hours searching spreadsheets while content accuracy remained difficult to maintain.

With Responsive, Akamai kept the existing answer library, used tagging to manage overlapping content, and set up a 6-month review cycle to keep answers current. The team reported a 30% increase in efficiency, reduced response-team assembly time from a week to an hour, and continued to respond to more RFPs with greater efficiency after the acquisition.

Akamai

Keith Folz

Akamai