Case Study: Progress speeds up RFP responses and centralizes knowledge with Responsive

How RFPIO enables Progress to collaborate across a global team

Progress, a technology company with 5,000+ employees based in Bedford, MA, used Responsive to help sales engineers respond to RFPs more efficiently. Before automating the process, a single RFP could take up to six hours, and knowledge was spread across individual employees rather than a shared system.

With Responsive, Progress built a consolidated Content Library, improved collaboration across legal, financial, and subject matter experts, and created multilingual content collections for its global team. The result was faster and more consistent responses, including one RFP with 70 questions completed in less than two hours by Jonathan Read and one other person, while also supporting DDQs and helping teams respond more quickly during renewal cycles and compliance requests.

Progress

Gary Clink

Head of Global Technical Enablement