Case Study: Viewpoint halves RFP response time and streamlines collaboration with Responsive

How RFP Software Helps Viewpoint Elevate Their Strategy

Viewpoint, a provider of construction and capital-project software solutions, struggled with a slow, manual RFP response process that relied on Excel, Outlook and SharePoint, causing lost time, inconsistent deliverables and no visibility into assignments—especially on large RFPs of 200–300 questions. To address this, Viewpoint implemented Responsive’s RFP software about four months ago to streamline collaboration and standardize responses.

Responsive’s solution lets Viewpoint import Word/Excel RFPs in 5–10 minutes, assign multiple contributors to questions, track progress and merge answers back into client-ready formats. Viewpoint reports roughly 20–30% savings in response time (with potential to cut work in half), faster turnaround on large projects, clearer oversight for managers and the capacity to handle multiple RFPs in a short span—demonstrating measurable productivity and quality improvements from Responsive.

Viewpoint

Mark Vignolo

Manager of Sales Engineering