Case Study: O.C. Tanner boosts productivity by 43% and saves $150K with Responsive

How O.C. Tanner boosts productivity by 43% and saves $150K a year with Responsive

O.C. Tanner, a global software company based in Salt Lake City, UT, was struggling to keep up with a 155% increase in RFx volume as sales cycles lengthened. Its former RFP software could not handle the growing number of RFPs, RFIs, VSQs, and follow-up questions, and teams were forced into manual, repetitive processes that made it hard to find the right answers.

Using Responsive, O.C. Tanner consolidated response content into a single source of truth for the Strategic Solutions Team and other internal groups. The company said it saved $150,000 in 2024, reduced project time by an average of six hours, increased proposal output by 43%, and improved employee satisfaction in searching for answers by 65%.

O.C. Tanner

Jain Willis

Content Developer of Strategic Solutions Team