Case Study: JAGGAER achieves 15X ROI and a double-digit win-rate increase with Responsive

How JAGGAER uses Responsive AI for double-digit win-rate increase, 15X ROI

JAGGAER, a software and SaaS company based in Durham, NC, needed a better way to manage high-volume, complex response work across RFPs, RFIs, RFQs, BAFO requests, and technology questionnaires. Its previous RFP software restricted access to the content library, made collaboration harder, and left too much time spent on unwinnable bids.

Using Responsive’s SRM platform and Responsive AI, including Response Projects, Requirements Analysis, and AI Assistant, JAGGAER centralized response work and streamlined content management. After one year, user adoption tripled, active users grew from 85 seats to 240, and the team managed 346 RFx and TQ projects and answered over 50,000 questions in 2023; JAGGAER also reported a 15X ROI, a 50% reduction in time maintaining its content library, and a double-digit increase in win rate.

JAGGAER

Autumn Wenner

Content Proposal Specialist