Case Study: GEODIS reduces SME review effort by 80% with Responsive

How GEODIS is reducing SME review effort by 80% using response management software

GEODIS, a global supply chain company, needed a better way to manage RFP responses and reduce the effort required from subject matter experts to review its large Content Library. Its Americas team was working with more than 2,000 Q&A pairs, and duplicate content made updates slow and inconsistent.

Using Responsive and its Response Projects and content management features, GEODIS refreshed, consolidated, and archived Q&A pairs into master answers. The company says the project reduced SME review effort by 80% and cut the Q&A content library by 70%, improving consistency and making RFP responses easier to prepare.

Geodis

Paul Maplesden

Consultant and Project Lead