Case Study: Crownpeak achieves a 6x return on investment with Responsive RFP software

How Crownpeak realized a 6x return on investment with RFP software

Crownpeak needed a better way to handle RFP responses as enterprise deals increasingly started with RFPs. Its response content was scattered across old RFPs, hard drives, and the knowledge of senior team members, making manual response creation slow and difficult to manage. It turned to Responsive and its Response Projects and Content Library to centralize content and automate the process.

With Responsive, Crownpeak used Auto Respond to complete 80% of an RFP in a few seconds and made response time a matter of hours instead of days. Within a few months, the company reported a 1000% increase in efficiency and a 6x return on investment. Responsive also became a shared knowledge base for sales and compliance teams, helping Crownpeak improve response quality and support security questionnaires more easily.

Crownpeak

Paul Taylor

Vice President of Solutions Engineering