Case Study: Accruent responds to 5x more RFPs with Responsive

How Accruent responds to 5x more RFPs using RFPIO

Accruent, an SaaS company in business services, was managing growing RFP and security questionnaire volume across nine technical products. Its proposal team needed a way to answer more questions without relying so heavily on busy subject matter experts.

Accruent re-rolled out Responsive and reorganized its Content Library, creating nine content collections plus one for security questions and maintaining the library over time. With Responsive, the team now completes around 50% of RFP questions on its own, handles 15-25 live RFPs at a time instead of 5-6, and gets 75% of security questionnaires completed on the first pass, cutting response time from ten days to five.

Accruent

Jack Pearce

Manager of the Proposal Team