Case Study: Small Software Company responds to 16 RFPs at once with Responsive

How a 2-person team simultaneously responded to 16 RFPs with proposal software

Small Software Company, a software and SaaS company in San Diego, CA, needed to formalize internal processes and improve data security after growing its customer base from 0 to 2,000. Its existing cloud-based content management system could not guarantee the security of sensitive RFP information, and the manual process for managing proposal content and assignments was becoming difficult to maintain.

The company turned to Responsive and used Response Projects and the Responsive content library to centralize content, assign SME tasks, and manage RFPs in one system. With Responsive, the team imported about 2,500 question-answer pairs, nearly doubled the library in 5 months, and helped the organization gain company-wide access at no extra cost. Most notably, a 2-person team was able to respond to 16 RFPs at once and submit all 16 on time.