Case Study: Availity advances 88% of deals with Responsive AI

Advancing 88% of deals to the next stage with Responsive AI for RFPs and security questionnaires

Availity, a healthcare company that supports providers and payers, needed a better way to manage growing volumes of RFPs, RFIs, and security questionnaires in a highly regulated market. Its internal teams were stretched, IT was often pulled into technical responses, and an outdated knowledge base made it harder to provide consistent answers quickly.

With Responsive AI, Availity built a centralized response process that could handle information requests more efficiently. The platform now auto-generates up to 50% of content for RFPs, RFIs, and VSQs, and 88% of submissions powered by Responsive AI advance to the next stage of the sales cycle. Availity also reduced VSQ turnaround from weeks to hours and maintained a 100% on-time submission rate.

Availity

Krisi Hutson

Senior Director of Sales Enablement