Resonate Solutions B2B Case Studies & Customer Successes

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Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate's platform is designed to systematically improve customer experience. Why do they do it? At Resonate, they are passionate about the customer experience, and their belief that the customer comes first is why they work with organisations to implement solutions that drive improvement in the customer experience. Their mission has always been about helping large organisations put customers at the centre of everything they do. Leading brands in the Asia Pacific Region including Optus, Virgin Mobile, Walmart, Qantas, Qantas Direct, Rebel Group, Expedia and Sandvik, have joined them in their mission to improve the customer experience. Will you?

Case Studies

Showing 14 Resonate Solutions Customer Success Stories

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NSW Business Chamber achieves stronger customer advocacy with Resonate Solutions

BCF boosts customer advocacy with Resonate Solutions

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Busy Bees New Zealand achieves world-class NPS at scale with Resonate CX

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Clark Rubber achieves 1,900+ new 4.7-star Google reviews with Resonate CX

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Expedia improves customer experience and loyalty with Resonate Solutions

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Latrobe Community Health Service achieves 61% more feedback and +77 NPS with Resonate CX

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Mayfield achieves +81 NPS across 45 childcare centres with Resonate CX

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Rebel Achieves Customer-Centric Growth with Resonate Solutions

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Sandvik boosts customer experience and loyalty with Resonate Solutions

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Thrive Early Learning Centre achieves real-time CX improvement across centres with Resonate CX

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Tops Day Nurseries achieves +10% NPS and +33% eNPS growth with Resonate Solutions

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Walmart boosts customer experience with Resonate Solutions

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Walmart China achieves nationwide CX improvement with Resonate Solutions

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Workspace Group achieves real-time CX at scale with Resonate CX

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