Case Study: Wynyard Pavilion grows bookings and revenue with ResDiary

Wynyard Pavilion sells 300 vouchers and boosts large-event revenue with ResDiary

Wynyard Pavilion, a high-capacity waterfront bar and restaurant in Auckland, needed a system to efficiently manage its high volume of walk-ins and large group bookings. The venue turned to the ResDiary online reservation system to streamline this process and improve its first point of contact with guests.

By implementing ResDiary, the venue's team benefited from a simpler, more systematic booking system that ensured nothing was missed. The solution's promotional features were game changers, especially during lockdown when the venue sold approximately 300 online vouchers valued at $50 each. Furthermore, ResDiary's integration with Connect allowed for more targeted marketing, helping to convert new guests into lifelong fans and driving a huge increase in revenue from large events.

Wynyard Pavilion