Case Study: The Boat Shed achieves more efficient restaurant service with ResDiary

The Boat Shed streamlines 24/7 bookings with ResDiary

The Boat Shed Cafe, a waterfront venue in Nelson, New Zealand, needed a better way to manage bookings and seat a relatively small dining room efficiently. Before ResDiary, reservations were handled manually with handwritten notes and a table plan, making it harder to plan staffing, manage space, and respond to changing weather and demand.

ResDiary replaced the manual process with a restaurant management system that let The Boat Shed Cafe take bookings 24/7, use widgets and Stripe integration, manage waitlists and VIP notes, split the venue into sections, and adjust bookings as needed. The result was a more efficient and profitable operation with better visibility into covers, average spend, and marketing performance, helping the team optimize service and reduce no-shows.

The Boat Shed