Case Study: The Apple Shed Kitchen & Bar improves venue operations with ResDiary and Idealpos

The Apple Shed Kitchen & Bar cuts table close times in real time with ResDiary

The Apple Shed Kitchen & Bar, a restaurant in New Zealand, was previously using a paper diary system for reservations, which limited its operational capabilities and made it difficult to track covers and customer preferences accurately. To address this challenge, the venue implemented ResDiary's restaurant booking system and its plug-and-play integration with the Idealpos EPOS system.

By integrating ResDiary with Idealpos, the systems mirror each other in real-time, allowing the venue to quickly free up tables and create an accurate snapshot of covers. The solution provided powerful reporting on covers and sales data, enabled staff to document customer preferences for a more tailored dining experience, and offered valuable marketing tools. The ResDiary integration allowed for better customer service and gave management useful insights into customer spend.

The Apple Shed Kitchen & Bar