Case Study: Tanoshi Group achieves 35% more peak covers and doubled event bookings with ResDiary

Tanoshi Group sees 35% more peak covers, 2X event bookings, and 30% reduction in group no-shows

Tanoshi Group, the award-winning New Zealand restaurant group, was looking for a better way to manage reservations across multiple venues, improve table utilization, reduce no-shows, and handle larger event bookings more effectively. After using other booking systems, the team needed a solution that would be easier for staff to use while giving them clearer visibility into seat availability and booking flow.

ResDiary provided the booking platform, including table management, Event Manager, Deposits, POS integration, vouchers, and reporting. With ResDiary, Tanoshi Group achieved a 35% increase in peak covers, doubled event enquiries/bookings, and reduced group no-shows by over 30%, while also preparing to roll the system out to a fourth venue with support from ResDiary.

Tanoshi Group

Matty Yates

Founder and Managing Director