Case Study: Lifesaving Club improves event bookings and table management with ResDiary

Lifesaving Club streamlines New Year’s Eve bookings into 2-hour sittings with ResDiary

The Lifesaving Club, a venue located by a pier, needed to adapt its ResDiary table management system to host a complex New Year's Eve event with two separate firework displays. The challenge was to maximize table occupancy with strict, timed seatings and different menus for each session without disrupting their standard diary setup.

ResDiary's support team implemented a customized solution, creating two distinct sessions with specific opening times and two-hour seating durations to align with the fireworks schedule. They installed separate menus for each seating and saved the event template for future use. This allowed the venue to efficiently manage the high-demand event and provided them with a valuable customer database for future marketing, reducing the need for support at subsequent events.