Case Study: Canyon Brewing grows online bookings and guest loyalty with ResDiary

Canyon Brewing increases customer database 10-fold with ResDiary

Canyon Brewing, a restaurant and microbrewery in New Zealand, was previously managing its reservations with pen and paper. They needed a more efficient digital system to handle bookings, walk-ins, and customer data to support their growing business. They implemented the ResDiary online booking and management platform to address this challenge.

ResDiary provided a user-friendly system that integrated online bookings from their website and Google, managed walk-ins, and organized tables via a visual grid. The solution helped Canyon Brewing grow its customer database tenfold, personalize service for returning guests using booking notes, and efficiently manage event close-outs and table merges to control customer flow. ResDiary's tools were credited with helping to significantly grow the brewery's presence and restaurant business.

Canyon Brewing