Case Study: Bracu Estate streamlines reservations and venue management with ResDiary

Bracu Estate reduces no-shows and boosts voucher sales with ResDiary

Bracu Estate, a multifaceted New Zealand hospitality venue with a restaurant, event spaces, and accommodation, needed a versatile system to manage its diverse bookings and operations. They moved from NowBookIt to implement ResDiary's restaurant booking and management platform to better integrate these functions.

ResDiary provided a seamless reservation system with integrated marketing, voucher sales, and promotions. The solution offered valuable tools like a notes section for dietary requirements, table management, and a customer database to identify VIPs. This reduced no-shows for large groups and provided crucial income through voucher sales during lockdowns. Bracu Estate's manager highly recommends ResDiary for its in-depth data and ease of use.

Bracu Estate