Case Study: The Boat Shed optimises service and bookings with ResDiary

Boat Shed Cafe's Success with ResDiary's Restaurant Management System

The Boat Shed, a waterfront café and restaurant in Nelson, New Zealand, needed a better way to manage bookings than handwritten reservations and a manual table plan. After moving to ResDiary’s restaurant management system, the team could handle reservations more efficiently across its small seating footprint and multiple sections.

ResDiary helped The Boat Shed streamline service with 24/7 online bookings, customisable widgets, Stripe integration for credit card details to reduce no-shows, waitlists, VIP and dietary notes, and reporting on covers and average spend. The venue says ResDiary has been a “game changer,” improving staff coordination, helping them manage weather-related seating changes, and giving them better visibility into marketing and customer engagement.

The Boat Shed