Case Study: The Apple Shed improves venue operations with ResDiary and Idealpos

Better and Easier ResDiary + Idealpos Integration Improves Venue Ops

The Apple Shed Kitchen & Bar, a venue at Māpua Wharf in New Zealand’s South Island, needed a faster, more accurate way to manage reservations, covers, and customer preferences. Previously relying on a paper diary, the team wanted a simpler, more digital approach, so they turned to ResDiary and its integration with the Idealpos EPOS system.

ResDiary’s real-time integration with Idealpos helped The Apple Shed mirror table status across both systems, capture bookings from multiple channels, track covers accurately, and store guest preferences and spend data. As a result, the team gained better reporting, improved customer service, and more targeted marketing opportunities, while the owner could manage the business remotely and respond quickly to reservations.

The Apple Shed

Keiran Inglis

Co-owner