ResDiary
45 Case Studies
A ResDiary Case Study
51 Cornmarket, an independent restaurant in Cork, Ireland, faced challenges common to small venues: managing a high volume of bookings manually with pen and paper, which consumed the owner's personal time, and maximizing the value of their limited 24-seat space. To overcome these pain points, they turned to the vendor ResDiary and implemented its online reservation and table management system.
By using ResDiary's booking system, 51 Cornmarket automated their reservation process, utilized smart rules like yield management to control customer flow for double sittings, and integrated a payment system to minimize no-shows. The results were significant; the restaurant bought back precious personal time for its staff, secured nearly 50% of its bookings from repeat customers, and grew its business with a more professional online presence. ResDiary provided a user-friendly solution that was crucial to their operational success.