Aberdeen Group - Customer Case Study
Aberdeen Group

RescueAssist is the next-generation of their market-leading remote support solution, GoToAssist. RescueAssist is a cloud-based service that enables support professionals to resolve their customers' technical issues using screen sharing, mouse and keyboard control and other tools. Individual IT pros or teams can deliver fast on-demand support or access unattended desktops and servers. Through a simple plugin, RescueAssist offers users the ability to quickly and easily start a support session right from the browser. Connect to a customer’s computer on-the-fly by giving them a connection code to enter on a website or sending them a link.
Showing 5 RescueAssist Customer Success Stories
Aberdeen Group
Mesa County
Rick Corsi
IT Applications Manager
Miron Construction
T.J. Schmidt
Technology Support Specialist
Oce
Benny Duus
IT Competence Team Leader
ShoreTel
Terry Hartsfield
Vice President
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