RescueAssist B2B Case Studies & Customer Successes

RescueAssist logo

RescueAssist is the next-generation of their market-leading remote support solution, GoToAssist. RescueAssist is a cloud-based service that enables support professionals to resolve their customers' technical issues using screen sharing, mouse and keyboard control and other tools. Individual IT pros or teams can deliver fast on-demand support or access unattended desktops and servers. Through a simple plugin, RescueAssist offers users the ability to quickly and easily start a support session right from the browser. Connect to a customer’s computer on-the-fly by giving them a connection code to enter on a website or sending them a link.

Case Studies

Showing 5 RescueAssist Customer Success Stories

search button

Aberdeen Group achieves mobile, real-time, video-enabled support with RescueAssist

Aberdeen Group logo

Mesa County achieves faster issue resolution and streamlined help desk operations with RescueAssist

Mesa County logo

Miron Construction achieves faster issue resolution and improved productivity with RescueAssist

Miron Construction logo

Océ achieves 3x faster customer support and higher satisfaction with RescueAssist

Oce logo

ShoreTel achieves 99.9% remote issue resolution and doubles same-day fixes with RescueAssist

ShoreTel logo

No matching case studies