Case Study: Spherion Staffing boosts review volume and outgrows competitors with Reputation.com

Spherion Staffing boosts reviews 50% and keeps a 4.8 rating with Reputation.com

Spherion Staffing, a staffing and recruiting agency with a network of over 215 franchise locations, sought to differentiate itself in a highly competitive industry. The company partnered with Reputation, primarily utilizing its Reviews feature, to help its franchisees better monitor and manage their local reputations.

By implementing Reputation's platform, Spherion empowered its franchisees to easily manage and respond to reviews. The solution enabled Spherion to dramatically increase its review volume by nearly 50% year over year while maintaining an average rating of 4.8 stars. As a result, Reputation helped Spherion achieve a 13% increase in growth over its competitors and raise its Reputation Score from the low 600s to the mid-700s.

Spherion Staffing