Case Study: Sk:n Clinics achieves higher ratings and improved online reputation with Reputation.com

Sk:n Clinics boosts star ratings from 3.1 to 4.4 with Reputation

Sk:n Clinics was losing revenue to competitors due to its poor Google review scores. The company needed to unify its customer feedback channels and improve its online presence. To address this, Sk:n partnered with Reputation and invested in its all-in-one Reputation Experience Management platform.

Using Reputation's platform, Sk:n consolidated feedback and actively managed its online listings and reviews. The solution included using features like Review Booster to generate more customer reviews. As a result, Sk:n achieved a 98% review response rate, increased its star rating from 3.1 to 4.4, and boosted review volume by 163%. The company also saw a 95% increase in listing views and raised its Reputation Score by 132 points with Reputation.

Sk:n Clinics