Case Study: Kindred Healthcare boosts review volume by 500% with Reputation.com

Kindred Healthcare boosts review capture by 500% with Reputation

Kindred Healthcare was largely unaware of what people were saying about it online outside of its own social media channels. This blind spot in its online reputation led the company to evaluate reputation management platforms, and they ultimately chose the Reputation platform for its ease of use and robustness.

The solution from Reputation enabled review aggregation in a single dashboard and made capturing positive reviews easier. As a result, Kindred Healthcare boosted its review volume by 500% and increased its Reputation Score to 689. The company is now able to track negative sentiment in near-real time and identify new opportunities for improvement.

Kindred Healthcare