Case Study: Duncan and Todd Group boosts reviews and listings with Reputation.com

Duncan and Todd Group boosts review volume 79% with Reputation.com

The Duncan and Todd Group sought to centralize management of its online feedback from sources like Google and Trustpilot and enhance its digital presence to drive patient engagement. To address these challenges, the customer partnered with Reputation and implemented its RXM Basic Bundle platform.

By utilizing Reputation's platform, including its Review Booster and Listings modules, Duncan and Todd achieved significant results. The vendor's solution led to a 79% increase in review volume, a 93% review response rate, and a 1,300% surge in listing clicks-to-website. Their overall Reputation Score also rose dramatically, increasing by 193 points to reflect a stronger online brand health.

Duncan and Todd Group