Case Study: A Leading Provider of Medical Technologies achieves a single customer master in 13 weeks for reliable revenue reporting with Reltio

Leading Medical Technology Providing Company - Customer Case Study

Leading Medical Technologies Providing Company, a premier partner to healthcare systems and providers, faced siloed customer data across multiple disparate sources after a major merger, and legacy MDM tools left them without the single customer view needed to transform commercial operations and digital marketing. They engaged Reltio and its Reltio Cloud to address these challenges and unify internal and external data.

Reltio implemented Reltio Cloud to deliver a consolidated master view of Health Care Providers (HCPs), Health Care Organizations (HCOs), and Integrated Delivery Networks (IDNs) — including beds, doctors, and patients per day — and went live in just 13 weeks. Reltio’s solution enabled robust sharing of master data to downstream systems, produced reliable revenue reporting for all US customers, and supported global compliance, improving operational insight and commercial execution.