Case Study: A Leading Automotive Service Provider achieves real-time product updates and higher margins with Reltio

Leading Automotive Service Provider - Customer Case Study

Leading Automotive Service Provider, which supports more than 40,000 auto dealers and manufacturers across 100+ countries, struggled with manual spreadsheet management of over 15,000 SKUs. This led to slow, inconsistent product updates across CRM, website, call centers and other channels, causing lost revenue and margin. To solve this, the customer engaged Reltio to implement a central Product Master using Reltio’s flexible data architecture and out-of-the-box data model.

Reltio built a centralized product and services catalog that enables real-time product updates to all channels, supports product bundling for higher value and margin, and improves dealer operations. The solution is projected to go live in 12 weeks and deliver a lower total cost of ownership (TCO), reducing time-to-market for updates and helping recapture revenue and channel margins.