Case Study: Global Diversified Hospitality Company achieves accurate global revenue reporting and $1M+ annual savings with Reltio

Global Diversified Hospitality Company - Customer Case Study

Global Diversified Hospitality Company, a multinational operator and franchisor of hotels and lodging, engaged Reltio to streamline global corporate account planning and improve revenue reporting accuracy. Their B2B customer account data was fragmented across multiple systems after a series of acquisitions, preventing reliable alignment of corporate accounts to a legal entity hierarchy and accurate global revenue roll-ups. They turned to Reltio and its Reltio Cloud Account 360 solution to address these issues.

Reltio implemented Reltio Cloud’s Account 360 with bi-directional integration to Dun & Bradstreet for legal-entity linking and enrichment, automated a previously manual stewardship process, and linked reservations to the sales hierarchy for accurate revenue reporting. Using Reltio IQ, the team processed ~200M reservation records (24 months) within 24 hours, went from design to go-live in 22 weeks, improved data transparency and accuracy, and is saving the company more than $1M annually in total cost of ownership.