Case Study: Eaton saves $10M+ in rebates with Reltio

Eaton unifies customer data, saving $10-14M+ in rebates

Eaton worked with Reltio to solve a major customer data fragmentation problem across 90+ ERPs and 3,000+ applications, made worse by frequent acquisitions and Excel-based workarounds. This lack of a single, trusted view created visibility gaps, complicated governance for AI initiatives, and contributed to rebate leakage.

Reltio implemented a unified, governed data foundation with real-time pipelines connecting Salesforce, Kafka, SAP, and Snowflake, along with domain-led stewardship and reusable data products. As a result, Eaton reclaimed more than $14M in rebate leakage in under six weeks, saved $10–14M annually in rebates, improved traceability and data quality, and built an AI-ready platform for faster enterprise decisions.

Eaton

Ross Schalmo

VP, Chief Data Officer