Case Study: University of Newcastle enhances researcher and student experience with QuestionPro

University of Newcastle reduces yearly survey technology spend with QuestionPro

The University of Newcastle sought to improve its researcher and student experience while reducing its annual spend on survey tools. Their challenge involved finding a cost-effective platform that could streamline data collection and analysis for both research and customer experience purposes, all while ensuring a seamless technical migration from their previous provider without disrupting ongoing research. They partnered with QuestionPro to implement its Research and Customer Experience solutions.

QuestionPro provided a solution that included data migration, a collaborative approach with power users, and dedicated support and training. This implementation allowed the university to provide enterprise survey technology across all its schools. As a result, the University of Newcastle enhanced its research and student experience and significantly reduced its yearly survey technology expenses through QuestionPro.

University of Newcastle