Case Study: The Talent Strategy Group achieves seamless 360 feedback migration with QuestionPro

The Talent Strategy Group transitions OPTM360 in nearly 3 years with QuestionPro

The Talent Strategy Group (TSG), a talent management consultancy, faced a significant challenge when their long-time technology partner, Qualtrics, discontinued support for their proprietary 360 feedback tool, OPTM360. This change would have required TSG to pay exorbitant fees to rebuild their custom solution, prompting them to search for a new, reliable, and affordable platform to host their tool and serve their large, multinational client base without interruption.

QuestionPro provided the ideal solution with its Workforce platform, which offered the necessary customization, scalability, and global reliability. The partnership enabled a seamless migration of TSG's clients, featuring dedicated support, custom reporting, and GDPR compliance. As a result, TSG successfully transitioned its entire client base without business disruption and forged a strong collaborative relationship with QuestionPro, which continues to help them deliver measurable results and help organizations build better talent faster.

The Talent Strategy Group (TSG)