Case Study: The Field Museum aligns workplace culture and collaboration with QuestionPro

The Field Museum gathers 300+ culture survey responses with QuestionPro

The Field Museum, a major natural history museum in Chicago, sought to measure its internal culture to better understand employee sentiment and align its workplace patterns with organizational success. They faced challenges in identifying specific areas for impactful change and in measuring progress over time. To address this, the museum partnered with QuestionPro to conduct a comprehensive culture assessment using its WorkXO survey and reporting platform.

Using QuestionPro, the museum surveyed its entire staff, receiving over 300 complete responses. The data revealed a traditionally structured organization with rigid silos and a lack of proactive information sharing. This deep analysis allowed the museum to pinpoint that while some silos were necessary, improving communication across them was a critical priority. With QuestionPro, they developed a targeted action plan with 41 initiatives, ranging from simple "brown bag lunch" meetings to a new intranet system, all designed to foster better collaboration and communication.

The Field Museum