Case Study: CSIRO saves time and reduces errors with QuestionPro Offline Surveys

CSIRO scales offline surveys across 3+ years with QuestionPro

The customer, CSIRO, Australia's national science agency, faced a significant challenge for its Local Voices project. They needed to conduct surveys in remote communities with unreliable internet connections and lower literacy levels, which made traditional online solutions and manual paper-based data collection inefficient and error-prone. They turned to vendor QuestionPro to find a solution that could work offline.

QuestionPro implemented its Offline Surveys mobile app for iOS and Android. This allowed CSIRO to use iPads to collect data without a network connection and sync it later. The solution eliminated the need for manual data transcription, drastically reducing errors. As a result, CSIRO was able to scale up its operations, add more data collectors, and expand the project successfully to other countries, all while maintaining data security according to their team's feedback.

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