Case Study: Danfoss achieves 77% response rate and deeper, actionable employee insight with QuestBack

Questback Helps Danfoss Map Employee Feedback To Valuable Actions

Danfoss Power Solutions’ Hydrostatics Division needed more precise, frequent and engaging employee feedback than its bi‑annual, long-form survey could provide. The traditional survey was infrequent, hard to drill into site-specific issues and often left managers unsure how to act on high-level results.

Using Questback’s Enterprise Feedback Platform, Danfoss piloted “HY‑Five” — a five‑minute, Danfoss‑branded pulse survey with five closed questions, dynamic open follow-ups, mobile access and real-time dashboards across 500 employees at four sites. The pilot delivered a 77% response rate, 1,751 open comments, 98% positive usability feedback and a 25% increase in follow-up programs, enabling faster, site-specific action and a growing culture of continuous feedback.

Danfoss

Nicola Vogel

Senior Director Human Resources