Case Study: Respondi achieves rapid growth with QuestBack's scalable, cost-efficient EFS platform

Panel provider respondi is now even closer to the consumer thanks to Questback’s software

respondi AG is a leading provider of international access panels, founded in 2005 to supply participants and run quantitative and qualitative online and mobile studies across Europe. Facing intense competitive pressure, tighter budgets and deadlines, and rising quality expectations, respondi needed a way to ensure valid respondent selection and efficient project delivery without large IT overheads.

respondi standardized on Questback’s Enterprise Feedback Suite (EFS) as a single, scalable platform for panel management and surveys, and built a mobile app (mingle) on its API to reach respondents on the go. The platform’s usability and automation cut project setup time, improved quality control and cost-efficiency, and helped respondi grow to 50 employees, 300,000+ panelists, 350+ customers and up to 2.5 million interviews a year.

Respondi

Otto Hellwig

CEO