Case Study: Seacoast Bank drives employee engagement with Quantum Workplace

Seacoast Bank mobilizes its teams to understand and drive employee engagement

Seacoast Bank needed to move employee engagement from an HR-led activity to a shared responsibility across the organization. To do that, the banking company worked with Quantum Workplace and its employee success platform to build buy-in among leaders, managers, and associates while creating a better understanding of engagement’s impact on business results.

Quantum Workplace helped Seacoast Bank implement a continuous listening strategy using annual, lifecycle, and pulse surveys, plus manager 1-on-1s and action planning tools. As a result, Seacoast reached 95% survey participation, gained a stronger pulse on employee sentiment, and saw positive impact in key areas like turnover, employee development, and promotion rates in some teams.

Seacoast Bank

Olivia Kirchman

AVP, HR Business Partner