Case Study: Scooter's Coffee achieves improved employee engagement and reduced turnover with Quantum Workplace

Scooter's Coffee - Customer Case Study

Scooter’s Coffee wanted to better support employee career growth and long-term development as the company scaled, so its leadership looked for a flexible technology platform to help align teams and strengthen communication. The company turned to Quantum Workplace and its employee success software to support 1-on-1s, talent reviews, goals, recognition, and development check-ins.

With Quantum Workplace, Scooter’s Coffee built a more connected employee success strategy that improved visibility into goals, performance, and development. The result was an 81% adoption rate for employee goals, a nearly 5% drop in turnover in one year, double-digit turnover decreases in corporate stores, and 29 internal promotions year-to-date, along with stronger survey scores in Career Growth and Development, Communication, and Resources.

Scooter's Coffee

Missy McKinley

Senior Vice President of Operations