Case Study: Cardon Outreach achieves rapid, company-wide peer-to-peer recognition adoption with Quantum Workplace

Peer-to-Peer Recognition is Lightweight and Fun at Cardon Outreach

Cardon Outreach, a national revenue cycle management provider serving 650 hospitals with 1,400 employees, needed a better way to recognize staff across its geographically dispersed, performance-driven organization. The company’s prior performance platform was too complicated and underused, and leaders wanted a transparent, lightweight solution that would engage employees and reflect Cardon’s core values of integrity, compassion, innovation, and living the mission.

Cardon adopted Quantum Workplace’s Recognition—a branded, peer-to-peer, public platform with custom value-aligned badges, profile photos, image/video posts, likes/comments, and ADP integration—and employees quickly embraced it. The program generated 109 recognition posts in the first 24 hours and now averages about 300 posts per month, with roughly 1,400 likes and 425 comments per month, delivering fast adoption and visible, values-driven appreciation across the company.

Cardon Outreach

Joellyn Champagne

Chief HR Officer