Case Study: Orangetheory achieves reduced turnover and a culture of appreciation with Quantum Workplace

Orangetheory Decreases Turnover by Creating Culture of Appreciation with Real-time Recognition

Orangetheory Fitness, a global leader in the franchise fitness industry founded in 2010 with over 1,300 studios, needed to preserve its employee-focused culture amid rapid growth. With a corporate team of 250–500 and a fast-paced environment, the company sought a simple, scalable recognition solution that would make staff feel valued, connect daily work to the company’s goals, and support both top‑down and peer‑to‑peer acknowledgement.

Orangetheory implemented Quantum Workplace’s Performance platform to create real-time, company-wide recognition and public acknowledgement. The easy-to-use tool drove engagement—80% of employees are active users—and helped motivate staff (88% report recognition drives them to exceed expectations), contributing to a 26.5% year-over-year increase in headcount.

Orangetheory

Christine Carr

Director of People Resources