Case Study: FORVIS achieves stronger employee engagement and performance with Quantum Workplace

Forvis boosts employee pride to 86% with Quantum Workplace

Forvis, a top professional services firm, faced the challenge of a time-consuming and ineffective traditional performance management process. This approach was tedious for employees and costly for the business, with managers spending the majority of their coaching time on annual appraisals rather than ongoing development. To improve engagement and talent retention, they partnered with vendor Quantum Workplace to reinvent their strategy using its employee success platform.

The solution implemented by Quantum Workplace centered on enabling continuous coaching and feedback. Forvis introduced structured 1-on-1s and real-time feedback tools to drive meaningful quarterly conversations and employee-owned development. By integrating pulse surveys, they kept their strategy agile. The results were significant, including a 6-point increase in client NPS, over 9,000 coaching conversations launched, and 9 out of 10 employees finding the new program valuable.

Forvis