Case Study: First Advantage achieves meaningful employee engagement gains with Quantum Workplace

First Advantage Transforms Employee Feedback into Meaningful Results with Quantum Workplace

First Advantage, a global technology company, wanted to turn employee feedback into meaningful workplace improvements. Using Quantum Workplace’s employee engagement platform and survey tools, the company began measuring sentiment in 2017 and used the insights to understand what employees needed and where engagement was lagging.

With Quantum Workplace, First Advantage launched annual engagement surveys, pulse surveys, DEI listening, exit surveys, and 360-degree feedback to guide action. The company implemented ERGs, the SOAR management training program, FA Connect, and more flexible work practices, increasing favorability by 22.4% over five years and earning Comparably honors for Best Company for Women and Best Company for Diversity.

First Advantage