Case Study: American Association of Critical-Care Nurses achieves a 6.5-point engagement increase and 96% employee retention with Quantum Workplace

American Association of Critical-Care Nurses - Customer Case Study

The American Association of Critical-Care Nurses (AACN) is the world’s largest specialty nursing association, providing knowledge and resources for clinicians who care for the most critically ill patients. As a 156‑person nonprofit that grew 19% in 2015 and employs people from diverse professional backgrounds, AACN needed to keep staff engaged, heard and fulfilled while continuing to serve its members effectively.

By deploying Quantum Workplace engagement surveys to track trends, analyze feedback and set actionable improvement goals, AACN substantially boosted engagement and retention: 100% survey participation, a 6.5‑point increase in engagement, 96% employee retention in 2015, and recognition as a 2016 Employee Voice Award winner — demonstrating strong alignment around the organization’s mission.

American Association of Critical-Care Nurses

Tracey Carter

Organizational Excellence Specialist