Case Study: Boys & Girls Club of Dane County achieves doubled revenue and boosts engagement, retention, and participation with Quantum Workplace

A Focus on Employee Engagement Increases Revenue, Retention, and Participation for Boys & Girls Club

The Boys & Girls Club of Dane County, a Madison-based nonprofit serving youth, faced slipping staff and volunteer engagement that threatened its ability to support members’ growth and retention. Leadership needed a way to measure and understand engagement so they could target improvements that would directly benefit the kids they serve.

Partnering with Quantum Workplace, the organization deployed a tailored employee engagement survey with standard and custom items, unlimited access to filtered data, and recommended next steps. Over three years engagement rose by 20 points, club participation grew 66%, employee and volunteer retention reached 75%, and revenue doubled.

Boys and Girls Club of Dane County

Michael Johnson

CEO