Qualified
39 Case Studies
A Qualified Case Study
askSpoke, a high‑tech company that helps organizations manage workplace requests, was losing prospects to form drop‑off and needed a more effective way to engage website visitors. After a prior chatbot proved hard to use, poorly integrated with Salesforce, and limited in visitor data, askSpoke selected Qualified’s Conversational Marketing solution — including Qualified’s chatbot and live chat platform — to capture leads and enable fast, personalized sales interactions.
Qualified worked with askSpoke’s team to build custom, branded chat experiences and integrate Qualified with Salesforce and Clearbit, going from kickoff to go‑live in under 30 days. The result: within 60 days askSpoke tripled monthly demos from site chat (3× more sales demos), increased pipeline and booked meetings directly from chat, and automatically synced leads, meetings, and conversation data into Salesforce for clearer reporting and faster follow‑up.
Calvin Goodman
Sales