Case Study: GREAT WINE achieves exceptional wine-tasting experience and increased leads with Qminder

Perfecting the Wine Tasting Practices

GREAT WINE, Inc. is a boutique Washington wine‑tasting company that focuses on highly personalized, appointment‑only tastings and vinotyping for small groups, corporate clients and VIPs. To reliably manage bookings, enforce limited group sizes, and deliver a premium, professional experience, GREAT WINE worked with Qminder for visitor/appointment management.

Qminder provided an appointment and queue‑management solution (online booking and check‑in) that let GREAT WINE control session sizes, streamline scheduling for vinotyping experiences, and maintain a consistent customer journey. The result was stronger corporate and celebrity bookings, more referrals and leads, a new tasting room and plans for a satellite location in China, plus consistently positive reviews — demonstrating clear operational and growth impact from Qminder’s solution.

GREAT WINE

Michella Chiu

Director of Brand Marketing