Case Study: Special Olympics USA Games achieves seamless health screenings with Qmatic

Special Olympics USA Games completes 13,000 health screenings in 7 days with Qmatic

The Special Olympics USA Games faced significant challenges in managing long queues and large crowds for its Healthy Athletes health screening program during its 2022 event. The organization needed to efficiently provide over 13,000 screenings across multiple disciplines to thousands of athletes within a tight, seven-day timeframe, all while reducing the heavy workload on its staff.

Qmatic implemented its Orchestra platform, which included appointment scheduling and virtual queuing solutions. This system allowed coaches to schedule appointments online and receive SMS notifications when it was their turn, eliminating physical lines. As a result, Qmatic helped the Special Olympics USA Games successfully complete over 13,000 health screenings for 3,900 athletes, creating a smooth, stress-free experience for both athletes and staff.

Special Olympics USA Games