Case Study: UserTesting expands QA capacity and boosts web and mobile coverage with QA Wolf

UserTesting boosts web and mobile QA coverage to 80% with QA Wolf

UserTesting, a platform that helps enterprises capture and analyze customer feedback, faced a significant challenge with its QA process. Their manual regression testing was slowing every release, taking over two weeks to complete, especially for complex flows spanning web and mobile devices. Following a merger, the volume of tests increased, and their internal team struggled to maintain automation coverage. They partnered with QA Wolf to automate these manual web and mobile journeys and stabilize their regression coverage.

By implementing QA Wolf's service, UserTesting achieved 80% automated end-to-end coverage across its web and mobile platforms. This eliminated hundreds of hours of manual testing per release and cut their QA cycles from two weeks to less than a day. The partnership with QA Wolf expanded their QA capacity without replacing their internal team, allowing them to release faster and with greater confidence.

UserTesting