Case Study: Swisscom achieves faster, more consistent IT rollouts with Puppet

Swisscom cuts rollout time from days to minutes with Puppet

Swisscom, a major telecommunications service provider, faced challenges with error-prone manual processes and an ingrained manual mindset within its operations team. Managing a mixed IT environment with servers like Solaris, IBM AIX, and Oracle Linux was time-consuming and inefficient. Swisscom chose Puppet Enterprise to automate its configuration management and replace its previous inadequate solution.

By implementing Puppet, Swisscom automated its change rollout processes, which eliminated human error and ensured configuration consistency. The results were significant, including cutting deployment times from days to minutes for its chat app and reducing system-wide package rollouts from over a week to just two hours. Puppet helped Swisscom reduce costs, free up operations time, and completely shift away from its manual mindset.

Swisscom