Case Study: Salesforce achieves faster, more consistent DevOps and patching with Puppet

Salesforce supports billions of transactions daily with Puppet

Salesforce, a cloud-based software company, faced the challenge of managing tens of thousands of nodes and supporting billions of daily transactions. Their manual IT processes, like labor-intensive "Patching Parties," were unsustainable. They turned to the vendor Puppet to implement infrastructure as code and improve their DevOps practices.

Using Puppet's solution, Salesforce consolidated its infrastructure management into a single code-base. This allowed them to replace manual tasks with automated code, such as applying patches with just one line. The results included automated compliance, a faster testing and deployment pipeline, and the elimination of lengthy manual work, significantly speeding up development timelines.

Salesforce

Petersen Allen

Lead Software Engineer